For general queries please email firstname.lastname@example.org
Unfortunately we currently do not have any vacancies available within ASISA. Kindly email email@example.com who will keep your details on file and contact you for any future positions that you may be suitably qualified for.
To view the statistics generated by ASISA please go to:
For queries relating to the INTERPRETATION of the Local and Foreign Collective Investment Scheme statistics please e-mail firstname.lastname@example.org.
If you are a member and you are having trouble uploading your CIS statistics please contact: Lauren Lazar or Alison du Plessis at Moonfire on 086 111 4208 or email@example.com
For queries relating to the INTERPRETATION of the Long-term Insurance statistics please e-mail firstname.lastname@example.org.
For further information on Collective Investment Schemes click here.
Should you require additional information e-mail email@example.com.
In accordance with South African law consumers have many rights and there are methods to exercise these rights. If you need help in addressing unfair treatment that you feel you have received you can contact:
For life insurance policies, funeral cover and other long-term insurance matters, contact the Ombudsman for Long-Term Insurance – www.ombud.co.za
The function of the office of the Ombudsman for Long-Term Insurance is to mediate in disputes between subscribing members of the long-term insurance industry and policyholders regarding insurance contracts.
If you have a problem with your pension, provident, preservation or retirement fund, contact the Pension Funds Adjudicator – www.pfa.org.za
The purpose of the Pension Funds Adjudicator is to resolve disputes in a procedurally fair, economical and expeditious manner. The adjudicator's office investigates and determines complaints of abuse of power, maladministration, disputes of fact or law and employer dereliction of duty in respect of pension funds.
If you received inappropriate financial advice or your financial services provider (FSP) or representative has not followed proper procedure, contact the Ombudsman for Financial Services Providers – www.faisombud.co.za
The FAIS Ombud deals with complaints submitted to the Office by a specific client against a financial services provider. “Complaint” means a specific complaint relating to a financial service rendered by a financial services provider or a representative of such provider to the complainant.
If you are aware of alleged contraventions of legislation, regulations, codes of conduct, etc. administered by the Financial Services Board (FSB), contact the FSB Enforcement Committee – www.fsb.co.za
The FSB Enforcement Committee may impose administrative penalties, compensation orders and cost orders on respondents that are found to have contravened any law administered by the FSB.
For complaints about credit bureaux or credit providers and for information on the credit industry, contact the Credit information Ombud – www.creditombud.org.za
For JSE complaints, go to www.jse.co.za
To seek conflict resolution involving the South African Revenue Service (SARS) – the Tax Ombud is intended to provide taxpayers with a low-cost mechanism to address administrative difficulties that cannot be resolved by SARS, contact the Tax Ombud - Email: firstname.lastname@example.org or phone +27 12 431 9105
Should you require further information on FATCA please email email@example.com
Download the form above and complete. Send the completed form to firstname.lastname@example.org or fax this to (021) 673 1630. You can expect a response within 30 working days.
You are required to send through supporting documents as detailed in the circular. Send the completed form and the required supporting documents to email@example.com or fax these to (021) 673 1630. The required Affidavit needs to confirm your details as the enquirer, the reason for the enquiry as well as your relationship to the deceased. You can expect a response within 30 working days.
During 2010 it was decided not to continue publishing industry medical tariffs on an annual basis. ASISA members were requested to negotiate their own fees with service providers, i.e. doctors, laboratories, etc.
ASISA represents the majority of South Africa’s asset managers, collective investment scheme management companies, linked investment service providers, multi-managers and life insurance companies.
Membership is at organisational level. Individuals cannot become members of ASISA.
Click here for further details on the different categories of membership and associated member fees.
If your company is eligible for membership and you wish to register with ASISA contact firstname.lastname@example.org
For replacement policy transactions we refer you to the List of Replacement Officials [of the ASISA Standard on Replacement] which is available for you to view and download below:
You are advised to raise your allegation of non-adherence with the Standard with the two Replacement Officials from the two insurers where the replacement policy transaction took place (as relates to the ASISA Replacement Policy Advice Record).